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Improving your Communication Skills

Event description

This two-day Communication Skills Workshop provides participants with the opportunity to understand how communication works and how to communicate with confidence and flair.

It will also look at the cultural difference between people of different nationalities when communicating.

Who will benefit?

Anyone who wishes to improve their communication skills and develop a great rapport with others.

Delegates will learn to:

• Procure a meeting with effective outcomes, agreed actions with accountability
  
• Communicate to all attendees expectations, contribution and roles
  
• Take up the role of chair and demonstrate key skills of decisions making and agenda management
  
• Learn the process of effective meetings: preparation, effective chairmanship and meeting behaviour, planned follow-up, clarity about “content” and “process”, taking care of essentials such as the environment
  
• Demonstrate effective time planning, pre and post meeting administration and follow-up
  
• Avoid turning meetings into problem-solving session, keeping to the agenda

Workshop Objectives

• Understanding how communications work
• Gaining active listening and responding skills
• Seeing things from other points of view
• Managing your assumption more effectively
• Understanding your own strengths
• How others may see you
• Looking at body language
• Increasing confidence
• Difficult people or situations
• Filling up your communications tool kit

Workshop Duration

This is a two-day workshop.

Workshop Cost

• This workshop costs £1400 for an in house delivery with a maximum of 12 delegates for two days
• This workshop costs £175 per delegate when booked on an open course. Maximum number on open course is 10 delegates.