What we do.

Rubus Consultants provides organisations with a new choice in Learning & Development programmes.

Team Building and Team Working

Including outdoor activities such as Caving or Rock Climbing if required

Human Capital Consultancy

Ability and Personality Assessments

Graduate reasoning Assessments

MBTI / OPQ / 15FQ+ / 16PF / DISC Assessments for use in recruitment, development, coaching and performance improvement

Executive, Leadership and Performance Coaching at all levels of the organisation; specifically aimed towards the higher echelons of your organisation

Leadership & Management Development

Junior, Middle and Senior Executive Development programmes that will enhance the leadership abilities as well as the strategic leadership abilities of your senior management staff.

Customer Care and Customer Services

Ensuring you keep your customers satisfied by putting the correct process, procedures and learning programmes into place; not only for front line staff but for everyone in your organisation.

Change Management

Including Project Management and People Change Management

Communication and Advanced Communication

Using Techniques using Transactional Analysis (TA), Neuro Linguistic Programming (NLP) and Human Givens

Conflict Management

Using the Thomas Kilman Conflict Inventory (TKI) and model

Negotiating and Influencing Skills at all levels

Presentation Skills & Sales Presentations

Centred around developing a sales strategy within your organisation; this area of our expertise is not specific to sales people but to all those who may have contact with existing or potential customers.

Supplier Management; this area of development is designed to get to the most from your supplies in order to help reduce costs and improve supplier relationships to the point where you can leverage the expertise of the suppliers.

Telephone based skills (normally for Contact Centre employees)

Customer Care

Communication & Telephone Skills